REGISTRATION

Online:    www.apta.org/CSM

 

Phone:    800/999-APTA (2782), ext 3395,

 

                    8:30 am - 6:00 pm Eastern time, Monday through Friday.

 

Fax:         703/706-3396, Attn: 2010 CSM

 

Mail:        APTA, Attn: CSM 2010 Registration,
                 PO Box 79054, Baltimore, MD 21279-0054

 

Payment and Registration Deadlines

 

Full payment must accompany your registration.

Early-Bird Registration: Register by December 23, 2009, and save up to $55 off advance registration rates and up to $105 off onsite rates!

 

Advance Registration: Register by January 20, 2010, to save up to $50 off
onsite rates!

 

Late Registration: After January 20, you must register onsite at the APTA Registration Desk, located in the Exhibit Hall.

 

Cancellations and Refunds: If for any reason you must cancel your registration, your written request must be received on or before January 29, 2010, to receive a full refund. A 20% handling charge will be assessed for written cancellations postmarked between February 1 and February 10, 2010.

 

No refunds will be issued after February 10, 2010.

ACCOMODATIONS

APTA’s official housing bureau for CSM is J. Spargo and Associates. APTA does not endorse booking hotel reservations via sources other than J. Spargo. Book your reservation by January 18, 2010, to take advantage of special rates. Hotel rates, location, and availability may be viewed online or by contacting a J. Spargo representative.

 

Secure your reservation in one of the following ways:
Online:      www.apta.org/CSM
Phone:      877/585-6003
Outside USA/Canada:   703/449-6418   8:30 am–5:00 pm EST

 

Suite Requests
To request a hospitality suite, contact Angela Taylor, APTA Housing Account Manager at Angela.Taylor@jspargo.com.

 

Note: All suite requests must receive APTA approval before the reservation is confirmed.

 

Confirmations
J. Spargo & Associates will send you a confirmation of your reservation via e-mail. Confirmation will be mailed upon request.

 

Cancellation Policy
All reservation changes must be submitted in writing to the Housing Center by January 18, 2010. After this date, you must contact the hotel directly. If you need to cancel your reservation, you must do so 72 hours prior to 4:00 pm the day of your arrival or you will be assessed a cancellation fee equivalent to one night room rate (plus tax), which will be charged to your credit card. If you do not cancel your reservation, your first night’s deposit will not be refunded.